11. Who qualifies for victims assistance services?

Anyone involved in a motor‑vehicle accident can qualify for victims assistance services, regardless of whether they were driving, riding as a passenger, walking, or simply caught in the path of someone else’s negligence. The goal is to make sure that people who’ve been affected by a crash—physically, emotionally, or financially—have access to guidance and support during a moment when they often feel overwhelmed. You don’t need to meet strict criteria or prove hardship to reach out. If the accident disrupted your life in any way, you’re considered eligible to request help.

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You also don’t need to have visible injuries to qualify. Many victims need assistance with things like obtaining their crash report, understanding insurance procedures, or figuring out what steps to take next. Even if you walked away from the accident physically unharmed, you may still be dealing with confusion, stress, or logistical challenges that an advocate can help you navigate. The service is designed to support anyone who feels lost or unsure about the process that follows a crash.

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Family members can also request help on behalf of a loved one, especially in situations where the victim is injured, hospitalized, or unable to manage the details themselves. Whether the accident happened today or weeks ago, the organization is there to step in, answer questions, and guide you through the next steps. The focus is on accessibility—if you need help, you qualify.