20. Do you help set up auto insurance claims?

Yes — they can help you start or navigate an auto‑insurance claim, but they don’t file claims for you and they’re not connected to any insurance company. Their role is to make the process less confusing and help you avoid common mistakes that slow claims down.

What they can help you with

• Explaining what your insurance company will ask for

• Helping you understand your coverage (like liability, MedPay, UM/UIM)

• Making sure you have the documents you’ll need, including your crash report

• Guiding you on how to start a claim with your insurer

• Helping you understand what to say — and what not to say — when speaking with adjusters

• Clarifying next steps if the other driver’s insurance is involved

What they don’t do

• They don’t act as your insurance company

• They don’t make decisions about your claim

• They don’t submit official claim forms on your behalf

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Think of them as a knowledgeable guide who helps you avoid headaches and gives you clarity before you talk to the insurance companies. If you want, we can walk through what part of the claims process you’re dealing with right now.