34. Is my personal information kept confidential?

Your personal information is handled with care, but it’s important to be clear about what that means so you know exactly what to expect.

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Programs that help crash victims generally treat your details as confidential and use them only for the purpose of assisting you — things like locating your crash report, helping you understand insurance, or connecting you with resources. They don’t sell your information or use it for unrelated marketing. The goal is to keep your details safe while making sure you get the support you asked for.